Expert Systems answers the question, "What Should I Do?"
. . . as well as "What will happen?" / "Why did that happen? / and "What happened?"
Current Business Intelligence solutions, such as Artificial Intelligence (AI), Machine Learning (ML), Predictive Analytics, Neural Networks, and Natural Language Processing require a heavy investment in data gathering, technology platforms, and complex software engineering and programming. But they all lack a basic component of the critical component that provides organizations with their competitive advantage – the specific expertise and knowledge accumulated by the organization over time. However, unless a solution is built on the specific expertise of an organization, it can fall short of the power needed to make an organization smarter than its competitors. Enter Expert Systems.
Expert Systems built on Artificial Intelligence (AI) that can operate in either your corporate enterprise or the cloud. The foundational layer is built on your organization’s experts’ knowledge; it emulates the cognitive processes of your human experts in complex situations and enterprise procedures and expands it through the underlying layer of cognitive technologies. By combining the tacit knowledge of experts with the feedback power of cognitive technologies, your organization becomes smarter than your competition – even smarter than smartest experts!
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